Privacy Policy

Shopping with us: Privacy Policy

This privacy policy sets out how SoCreaStitch uses and protects any information that you give SoCreaStitch when you use this website.

SoCreaStitch is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

SoCreaStitch may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/03/10 and was udapted in May 2018.

We may collect the following information:

  • Name and title;
  • Contact information including email address;
  • Demographic information such as address and postcode;
  • Other information relevant to customer surveys and/or offers.

We will never collect your credit card details.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Processing your order;
  • Improving our products and services.


After processing your order, we will not e-mail you in the future unless you have given us your consent by subscribing to our newsletter.You do not need to create a customer account (i.e. to buy a product) to be able to sign up for the newsletter. Just use the Newsletter form which appears on each page of this website.

If you subscribe to our newsletter we may periodically send emails using the email address which you have provided. These newsletters may cover new products, special offers or other information which we think you may find interesting.

At any time you can cancel your registration to our newsletter either by using the dedicated link shown on each newsletter e-mail or by sending us an e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to easily visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about SoCreaStitch which we think you may find interesting.

You may request details of personal information which we hold about you under the European GDPR (General Data Protection Regulation). If you would like a copy of the information held on you please write to SoCreaStitch, La Félicière, 85150 Saint Julien des Landes, France or e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. . If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Back to the "Shopping with us" list

Additional information