Shipping Policy

Please note there will be no delivery between 29th October and 3rd December 2018
You can still order on the website to secure a specific item but your order will be processed only in December. We are sorry for any inconvenience this may cause. 

Shopping with us: delivery costs and shipping policy

All goods are shipped from France. We ship worldwide.

We apply a flat Post and Packaging cost which is only £3.00 for the UK whatever the amount and the weight of your order. This is the easiest way we have found for you to know exactly the amount you are spending without having to wait for the check-out process.
The P&P cost for Europe is £4 and £5 for the rest of the world (it may be less if you are ordering only one design => do not hesitate to ask for a quotation).
Their is also a specific reduced P&P costs when only pins are ordered. You will be able to choose it during the check-out process but in case of mistake, the difference between this reduced P&P cost and the real cost will be either refunded or charged before shipping the designs.

We aim to dispatch the goods within 48 hours of receiving your order excluding weekends. Should we be unable to dispatch your goods within 4 working days we will email you and let you know.

All items will be sent by La Poste Priority Mail, which should take between 2 and 5 working days to reach you in the UK (but sometimes it can take longer).You can also choose a "Priority Mail + tracking number" shipping method for £5,50 instead of £3. This tends to be faster than "just" Priority Mail but there is no guaranty from La Poste regarding the delivery time. As the name says, it gives the possibility to track the package to your home though you don't need to sign (the package can be left in your mailbox provided that it fits in).

These shipping methods do not include specific insurance regarding the value of the goods.

Should you like a faster delivery or an insurance, please do not hesitate to contact us for a specific quotation.

Next article: Return, refund and cancellation

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